Hotellinx
The Hotellinx Suite software package is made especially for the hospitality industry and adapts itself to the needs of practically any organisation within this branch. Hotels and hotel groups, conference centres, holiday resorts, serviced apartments, restaurants and other – Hotellinx Suite covers them all.
Due to its scalability and flexibility, Hotellinx Suite has solutions of all sizes, from single-workstation packages for small inns up to centralized solutions for hotel chains, and everything in between.
Hotellix Suite’s special strength is the ability to cover hotel & restaurant plus all other departments and types of reservation in the same package, and it is therefore especially useful to those hotels that offer their guests also other services than accommodation.
Hotellinx Suite modules and features in short ...
Front Office – Reservations
One Hotellinx reservation can include several groups with their own arrival and departure dates and times, and each group may have reservations for rooms, meeting rooms, tennis, golf etc. Each reservation line can have several rates and its own name list, and individual group members can have special arrangements for meals and services, different on different days. All reservations can also have an endless number of orders with additional information, programs, meal schedules etc. Confirmation letters can be sent in several ways, including by email and as sms messages.
Front office software image
Diary - Reservations, availability, statistics...
The graphical Diary gives you a good overview of the situation in your hotel and the availability regarding rooms, meeting rooms, restaurant tables, activities etc. Using drag-and-drop, you can both make and change reservations in the Diary. In a multi-hotel environment, the Diary can show availability for all hotels in the same screen.
Front Office and Diary - Check-in
The first impression of your hotel and its service is important. Therefore Hotellinx has fast and easy search and check-in routines, and finding and checking in even large groups is just a matter of seconds. Name, company name, reservation number, phone number, agent, contact person and many other reservation and guest details can be used as search criteria, room allocation can be made in advance or automatically at check-in, key cards can be created in advance, extra arrangements like complimentary champagne at arrival, newspapers and other special wishes are easy to register and keep track of – all to speed up your work and improve the service at the front desk.
Check-out
The last impression of your hotel is at least as important as the first impression. Therefore check-out and settling room bills must be fast, easy and flexible. Even when a guest surprisingly wants phone calls on one bill, minibar on another and last night’s restaurant bill split with a room mate, it shouldn’t be a problem or take a long time. A large group where everyone pays for their extras while accommodation and meeting room charges will be invoiced, mustn’t be difficult to handle either. Hotellinx Suite has taken all this into account and made it easy for you to manage all situations and quickly print bills for an individual guest, for a room, for a whole reservation or selected parts of a reservation and so on. With an all-in-one system like Hotellinx Suite and its built-in POS, all charges are accessible from all workstations, which makes it possible to check-out also for example from the POS screen in the breakfast room. Any bill can be printed on a laser printer or a receipt printer.
Point of Sales
Hotellinx Suite’s built in POS is for restaurants, bars, souvenir shops, spa and all other points of sales. It is also suitable for quickly adding extra postings like minibar charges to a room bill. The POS can handle an unlimited number of accounts of various types and allows you to post directly to room bills without any troublesome special interface. Order (kitchen) printer handling is included, and one and the same printer can work both as receipt and order printer. Stock Control with multi-stock handling and recipes is available as an option. Using Hotellinx Suite with the built-in POS, hotel, restaurant and all other sales will be on one sales report and there will be no extra work comparing reports and figuring out how much was transferred from one department to another, or which department which sales actually belong to.
Reporting
Hotellinx Suite includes a comprehensive set of pre-designed reports and report views. All reports can be viewed on screen, printed and exported to several file formats.
Night Audit
The night audit, which covers all departments, only takes a few minutes to run and all its reports can be saved on the local hard disk (or on any other computer on the network), from where they can be viewed even years later. Printing only the reports that you really need now instead of all that possibly might be useful at some time, saves a considerable amount of paper and speeds up the night audit. If you have several hotels in the same centralized database, you can run the night audit for all of them at the same time if you like.
Sales Ledger
Hotellinx Suite has its own totally integrated Sales Ledger, where all invoices are automatically saved at the moment they are printed and accepted. In the Sales Ledger it is easy to register payments and do follow up, and reports, statements and reminders are included in the module.
Customer register and marketing
The Hotellinx Customer Register gives you statistics and includes functions for marketing, for example emailshots to different types of guests and cooperators in different areas and with different interests. In a hotel group, the Customer Register can be centralized also if the hotels otherwise choose to work with local databases.
Internet reservations and GDS connections
Hotellinx Suite has its own modules for Internet reservations, with both room reservations and reservations for restaurant tables, activities and other date-time-based capacities. Availability and rates are taken directly from the hotel database, reservations are inserted directly into the hotel database, and email and sms confirmations can be sent automatically.
Connections to other systems, for example Expedia and Amadeus, as well as to other web booking systems, for example if a hotel group wants to build its own, are available through XML-interfaces.
Hotel chain solutions
Hotellinx Suite offers both larger and smaller hotel groups and chains many different options. There are totally centralized solutions with all hotels in one database on one server, but also partially centralized solutions where customer register and marketing, sales and statistics can be on a centralized server and everything else in local databases. Solutions where reservations can be made both in a centralized database in a CRO, and directly in local databases in the hotels, with the system keeping the databases synchronized, are also available.